IT Technician

JOB OVERVIEW

The IT Technician is responsible for the installation, maintenance, and troubleshooting of all technology equipment, including computers, servers, networks, and audiovisual systems. This role is crucial for ensuring the smooth and efficient operation of the institution's entire IT infrastructure and providing technical support to staff and students.

DUTIES AND RESPONSIBILITIES

• Install, configure, and maintain computer hardware, software, and network systems.
• Diagnose and resolve technical issues related to computers, printers, and other peripherals.
• Install and terminate network cabling (e.g., Cat6, fiber optic) and other physical network infrastructure.
• Set up and maintain network equipment, including routers, switches, and wireless access points.
• Provide technical support and training to end-users on how to operate new hardware and software.
• Troubleshoot network connectivity problems and manage user accounts and access permissions.
• Assist with the installation and configuration of audiovisual equipment in classrooms and meeting spaces.
• Document all technical procedures, repairs, and network configurations.

EDUCATION AND QUALIFICATION

• Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
• TESDA Certification(s) are a plus.
• Previous experience in IT support or a similar role.

REQUIRED SKILLS

• Strong problem-solving and analytical skills.
• In-depth knowledge of computer systems, networks, and hardware/software configurations.
• Proficiency in network troubleshooting and cabling standards.
• Excellent communication and interpersonal skills to assist non-technical users.
• Ability to work independently and as part of a team.

Job Types: Full-time, Permanent, Fresh graduate

Ability to commute/relocate:

• Cebu City 6000 P07: Reliably commute or planning to relocate before starting work (Preferred)

Location:

• Cebu City 6000 P07 (Required)

Work Location: In person