BPO Trainer

Deliver engaging and effective training programs for new hires across multiple sites, ensuring they are equipped with the knowledge and skills to succeed. This involves facilitating training sessions, managing the Learning Management System (LMS), collaborating with stakeholders, and contributing to training initiatives. The role requires strong communication skills, attention to detail, and the ability to adapt to a dynamic environment. This position is based onsite in General Santos City and requires flexibility in scheduling, including weekends and holidays as needed.

• Facilitate new hire training classes across multiple programs and sites.
• Manage the Learning Management System (LMS) and create training modules.
• Collaborate with the Quality Team on training interventions and support program ramp.

• Minimum 1 year of experience as a Product Trainer, with a focus on detail and documentation.
• Experience in delivering training in both virtual and in-person (brick and mortar) settings.
• Proficient in Microsoft Suite (Word, Excel, PowerPoint).