Onsite Support Engineer

4 days ago

Tanauan, Calabarzon, Philippines NTT Philippines Digital Business Solutions Inc. Full time
  • Provide Technical Support to fulfill tickets assigned
  • Install, test, and/or upgrade operating system and/or applications approved by the client
  • Perform troubleshooting of desktops, notebooks, tablets, and other accessible devices as allowed by applicable warranties or existing agreement
  • Ensure that assigned tickets are attended to by directly coordinating with the Philippine Manufacturing Co. of client employees and other resolver groups that may need to be involved
  • Submit daily/weekly/monthly status reports to Supervisor for weekend tickets
  • Comply with the client's company policies and procedures
  • Attend Technical meetings with the Helpdesk

Qualifications:

  • Candidate must possess at least a Bachelor's/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
  • Experience in supporting end users and knowledgeable in ticketing tool.
  • Good oral and written communication skills
  • At least 6 months working experience in the related field is required for this position.

Job Types: Full-time, Permanent

Pay: Php18, Php22,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person

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