Senior Business Analyst, Finance Solutions

The Senior Business Analyst, Finance Solutions will oversee and execute core functions within the Finance Solutions domain, with a specific focus on systems, including Emburse/Chrome River, Vendor Invoice Portal (VIP), and integrations involving ServiceNow, SAP, and Boomi.

The role-holder will ensure the seamless operation and enhancement of financial systems through effective collaboration, technical execution, and strategic alignment with business needs.

Main Responsibilities:

Administrative Support & Configuration:

• Perform administrative updates and configuration changes within Emburse
• Configure Emburse Enterprise settings such as taxes, per diem rates, and master data not sourced from SAP
• Maintain the status of Finance Solution Service accounts for multiple applications
• Perform SQL database admin activities for the databases supporting various applications
• Manage VIP platform operations

System Integration & Support:

• Provide seamless support for Emburse Enterprise, VIP, ServiceNow eInvoice, and their integrations with SAP and Emburse Mobile App
• Deliver production support for key functionalities, including Emburse Expense, Emburse Invoice, and system integrations
• Support SAP FI (Finance) functionality and ensure smooth integration between SAP and Emburse systems
• Manage integration workflows between ServiceNow and Emburse via eInvoice
• Manage integration between VIP and Emburse, and SAP and Emburse via Boomi
• Conduct unit and integration testing to validate system changes and enhancements
• Oversee deployment of solutions into the production environment and provide ongoing development and production support

Requirements Gathering & Functional Design:

• Translate business requirements into functional specifications and system solutions that optimize financial workflows, provide effort estimates, and collaborate with development teams to deliver solutions
• Collect and document business-as-usual (BAU) requirements and support the Demand Manager in coordinating with internal teams and external vendors
• Engage with business process owners to gather and analyze requirements from a legal industry perspective

Project & Change Management:

• Participate in implementation and enhancement projects related to Emburse Enterprise and VIP as a functional team member
• Assist in new projects and enhancements aligned with Fiscal Year goals, ensuring timely delivery and alignment with strategic objectives
• Participate in weekly scrum calls and project meetings to track progress, address issues, and align with team goals
• Complete and maintain risk assessments, impact analyses, and implementation documentation as part of the change management process
• Support release and deployment activities, including build, testing, transport imports, and production configuration

Cross-Functional Collaboration:

• Work with cross-functional, geographically distributed teams to ensure solutions meet business and technical standards
• Collaborate with other leads to design and develop integrated solutions aligned with organizational needs and industry best practices

Documentation & Knowledge Management:

• Document solutions to enhance maintainability and contribute to the organizational knowledge base
• Assist in the preparation of multiple ServiceNow forms and other project-related documentation

Research & Innovation:

• Explore Emburse Academy and other resources to identify solutions and implement process improvements
• Research emerging technologies and functionalities, providing recommendations for adoption

Skills and experience:

• A bachelor's or master's degree in engineering, a related technical discipline, or equivalent professional experience
• Can demonstrate expertise in designing, building, and maintaining interfaces across multiple enterprise applications in close collaboration with technical teams
• Able to define systems strategy, gather and document requirements, design and prototype solutions, conduct testing and training, establish support procedures, and implement practical business solutions under tight deadlines
• Skilled in researching business requirements and identifying innovative solutions to enhance and streamline business processes; Capable of evaluating emerging technologies and recommending their adoption based on functional relevance and value
• Strong understanding and hands-on experience with the software development lifecycle (SDLC), particularly within Agile environments
• Excellent communication and interpersonal skills, with a track record of successful collaboration in global, cross-functional team settings
• Proficient in SQL database administration, with hands-on experience in managing and optimizing database performance
• Experience in full-stack development is an added advantage
• Strong experience in software development and production support
• Some experience in SQL database administration
• Some experience in working with middleware tools such as Dell Boomi
• Prior Experience in Chrome River/Emburse Enterprise application is a plus

Reasonable Accommodation statement

If you require a reasonable accommodation during the application process, please let your recruitment contact know. We are committed to working with candidates to ensure an inclusive and accessible experience in accordance with applicable laws and our commitment to diversity.