Head of Inside Sales

3 days ago

Cebu City, Central Visayas, Philippines Ben edictio Full time $80,000 - $200,000 per year

Job Responsibilities:

  • Lead the remote hiring, onboarding, training, and development of a high performing Inside Sales Practice Development Specialists (PDS) and Enrollment team, driving impactful execution of national and regional sales and marketing initiatives.
  • Ignite rapid business growth by driving bold acquisition strategies and leading the charge to enroll new practices across a wide spectrum of CareCredit markets — from dental and veterinary to cosmetic, vision, audiology, and specialty practices — turning opportunities into record-breaking results.
  • Create and roll out innovative sales incentive programs that energize and inspire your team to consistently surpass targets and unlock their full potential.
  • Develop and implement cutting-edge strategies and best practices to increase purchase volume per provider, maximize portfolio performance, and aggressively grow underperforming accounts, driving measurable revenue gains.
  • Deliver impactful coaching by conducting regular one-on-ones, ad-hoc sessions, and formal performance reviews grounded in data-driven benchmark metrics to elevate sales effectiveness and team development.
  • Collaborate cross-functionally with Field Sales, Marketing, Operations, Quality Assurance, and Training leaders to align on strategy and execute high-impact growth initiatives across regional and national levels.
  • Leverage Quality Assurance insights and real-time call listening to provide sharp, actionable coaching that accelerates team performance and customer engagement.
  • Ensure unwavering adherence to sales compliance standards and internal policies, safeguarding integrity and consistency across the inside sales organization.
  • Capture and analyze Voice of the Customer feedback, delivering strategic insights to industry leadership that shape product innovation and elevate customer experience.
  • Own monthly sales performance reporting and lead strategic projects that drive continuous improvement and operational excellence.

Qualifications/Requirements:

  • Bachelor's degree holder
  • With a minimum of 5 years of experience in Sales, Financial Services, or a Call Center environment.
  • With at least 3 years of leadership experience with direct people management responsibilities.
  • Minimum of 1 year inside sales experience.
  • Ability to work effectively both independently and within cross-functional, cross-cultural teams.
  • Customer-focused mindset with the ability to respond quickly to customer needs.
  • Advanced computer skills, including proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and solid knowledge of Salesforce functionality and reporting capabilities.
  • Flexible to occasionally visit our Cebu office to foster team engagement and business alignment

Desired Qualifications:

  • Excellent leadership and coaching abilities.
  • Exceptional interpersonal communication skills, including written, oral, and nonverbal.
  • Strong finance and business acumen with proficiency in time management systems.
  • In-depth understanding of customer financial drivers and needs.
  • Passionate about coaching, mentoring, and building strong interpersonal connections
  • Experience in dental, medical, and marketing sales sectors.

Job Types: Full-time, Permanent

Benefits:

  • Company events
  • Health insurance
  • Promotion to permanent employee

Work Location: On the road

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