No Versant
1 day ago
About the role
3 PLEX INTERNATIONAL INC' is seeking a talented Customer Service Representative to join our dynamic team in our Lahug Cebu City Cebu office. This is a full-time position that offers a competitive salary and the opportunity to work for a respected industry leader.
What you'll be doing
- Providing exceptional customer service to our clients via phone, email, and chat
- Resolving customer inquiries and issues in a timely and professional manner
- Maintaining accurate records and documentation of all customer interactions
- Collaborating with cross-functional teams to ensure customer satisfaction
- Continuously learning and enhancing your product and industry knowledge
- Contributing to the overall success of the customer service department
What we're looking for
- Strong customer service and communication skills
- Excellent problem-solving and critical thinking abilities
- Demonstrated experience in a call centre or customer-facing role
- Proficiency in using computer systems and software
- Ability to work well in a fast-paced, dynamic environment
- Commitment to delivering high-quality service and exceeding customer expectations
What we offer
At 3 PLEX INTERNATIONAL INC', we are committed to providing our employees with a supportive and rewarding work environment. Benefits include competitive compensation, opportunities for career advancement, and a collaborative team culture. We also offer comprehensive health and wellness programs to support the overall well-being of our employees.
About us
3 PLEX INTERNATIONAL INC' is a leading provider of innovative call centre solutions. With a strong focus on customer service and a commitment to excellence, we have established ourselves as a trusted partner for businesses across the Call Centre & Customer Service industry. Our dynamic team is passionate about delivering exceptional results and driving the success of our clients.
Apply now for this exciting opportunity to join our team
