Associate Engineer Technical Support Document Control

2 days ago

Mandaluyong City, National Capital Region, Philippines Emerson Career Site Full time

Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as an Associate Engineer, Technical Support Document Control Maintenance Repair and Operation, you will provide support to Emerson's global customer care team by interpreting and processing order documentation requirements based on customer requirements.

In this capacity, you will manage the electronic exchange of order documentation with customers and collaborate with people from different areas of the organization, such as Project Engineers and Project Managers to fulfill documentation requirements. This gives you a very vital role in helping drive growth platforms and supporting operational pillars while striving for long-term value creation.

If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines 

In This Role, Your Responsibilities Will Be:

  • To identify applicable documents as per the customer's requirements and specifications.
  • To attend document review meetings with the Project Administrator, Project Manager, and Document Controller.
  • To manage the documentation approval cycle and final documentation delivery to the customer (gather, prepare, and submit).
  • To respond to inquiries and requests received from the mailbox and identify the need for escalations.
  • To manage and record customer transactions in business systems such as CRM, DocPro, and SharePoint.

Who You Are:

You focus on the highest priorities and set aside less critical tasks. You have a strong drive for results and exhibit passion and enthusiasm to get things done. You anticipate customer needs and provide services that are beyond customer expectations. You can proficiently communicate ideas and influence both internal and external customers. You're interpersonally savvy and able to collaborate and efficiently work with people at any level.

For This Role, You Will Need:

  • Bachelor's degree in Instrumentation Engineering, Mechanical Engineering, Chemical Engineering, Electrical Engineering, or related Engineering courses.
  • Basic knowledge of Office 365 applications and Adobe Acrobat.
  • Fresh graduates are welcome to apply.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. 

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. 

#LI-Hybrid

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