Up to 30k Salary | Up to 35k Incentives | One day process
2 weeks ago
About the role
ALL ASIA MANPOWER SERVICES, INC.' is seeking a talented and customer-focused Call Centre Representative to join our team. In this full-time role, you will be responsible for providing exceptional customer service and support to our clients. The position is based in our Clark Freeport Zone Pampanga office.
What you'll be doing
- Handling inbound calls and enquiries from customers in a professional and courteous manner
- Responding to customer questions and concerns, and providing accurate and timely information
- Identifying customer needs and recommending appropriate products or services
- Documenting customer interactions and maintaining accurate records
- Collaborating with team members to ensure seamless customer experiences
- Adhering to company policies and procedures to deliver a high level of customer satisfaction
What we're looking for
- Previous experience in a customer service or call centre role, preferably in the Call Centre & Customer Service industry
- Excellent communication and interpersonal skills, with the ability to build rapport with customers
- Strong problem-solving and critical thinking skills to handle a variety of customer inquiries
- Proficiency in both written and spoken English
- Ability to work in a fast-paced, target-driven environment and meet key performance indicators
- Commitment to providing exceptional customer service and a genuine desire to help others
What we offer
At ALL ASIA MANPOWER SERVICES, INC.', we believe in rewarding our employees for their hard work and dedication. In addition to a competitive salary of up to 30,000 PHP, you will also be eligible for incentives of up to 35,000 PHP. We pride ourselves on our inclusive and supportive work environment, and we offer excellent career development opportunities to help you grow and thrive within the organisation.
About us
ALL ASIA MANPOWER SERVICES, INC.' is a leading provider of workforce solutions, specialising in the deployment of talented and skilled professionals to a wide range of industries. With a proven track record of success, we are committed to empowering our clients and employees to achieve their goals.
If you're ready to join a dynamic and rewarding organisation, apply now
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