Secret Shopper

3 days ago


Sacramento Valley, Philippines Stress Free Auto Care Full time ₱50,000 per year

Overview: Stress Free Auto Care seeks detail-oriented individuals to conduct confidential assessments of our customer service, quality, and overall customer experience. As a secret shopper, you will help us ensure the highest standards and consistency across all locations.

Responsibilities:

  • Visit designated Stress Free Auto Care locations anonymously to evaluate customer service and facility conditions.

  • Accurately document experiences, interactions, and service details.

  • Complete and submit detailed evaluation forms promptly after each visit.

  • Provide constructive feedback to assist in improving customer experiences.

Qualifications:

  • Excellent observational and written communication skills.

  • Ability to follow precise instructions and maintain confidentiality.

  • Reliable transportation to visit assigned locations.

  • Flexibility to complete assignments within required timeframes.

  • Previous experience as a secret shopper or in customer service is preferred but not required.

Compensation:

  • $50 per authorized site visit; paid upon completion of each assignment.

  • Independent contractor role (1099); you manage your schedule and assignments.