Quality Assurance Team Leader

2 weeks ago

Pasig, National Capital Region, Philippines CloudEats, Inc. Full time

Job Purpose

This annex lists specific duties, skills, and expectations that expand the core job description. It clarifies daily responsibilities across lines, supports onboarding and cross-training, and helps supervisors assign work and assess competence. It also reduces role ambiguity, promotes consistent execution, and provides a quick reference for performance reviews and rostering

Main Duties

  • Act as the overall lead for Quality Assurance and Documentation across all commissary functions.
  • Develop, implement, and monitor QA systems, documentation standards, and inspection procedures to ensure product consistency and compliance.
  • Supervise QA Officers and Associates in conducting daily quality checks on raw materials, production processes, and finished products.
  • Review, validate, and archive production records, checklists, and reports from all sections.
  • Ensure all documentation—such as monitoring sheets, temperature logs, calibration records, and checklists—is properly completed and filed.
  • Coordinate with Section Leaders and the Operations Team to address non-conformances and implement corrective actions.
  • Lead internal audits to verify adherence to hygiene, safety, and operational standards.
  • Provide QA training and orientation for staff to strengthen awareness and compliance.
  • Collaborate with Production and Warehouse teams to ensure traceability and product integrity throughout the supply chain.
  • Continuously evaluate processes and recommend improvements to enhance quality consistency, reduce waste, and improve documentation accuracy.

Qualifications

Education & Experience

  • Bachelor's degree in Food Technology, Food Science, Industrial Engineering, or any related field.
  • Minimum of 3–5 years experience in Quality Assurance within a food manufacturing, commissary, or FMCG environment.
  • Experience in supervising or leading QA staff is preferred.

Technical Skills

  • Strong knowledge of QA methodologies, food safety standards, and regulatory requirements (e.g., GMP, HACCP, ISO
  • Proficient in documentation control, record management, and audit procedures.
  • Ability to conduct root cause analysis, implement corrective and preventive actions (CAPA), and evaluate process performance.
  • Familiarity with production equipment calibration, temperature monitoring systems, and traceability processes.
  • Competent in using MS Office or Google Workspace (Sheets, Docs, Forms).
  • Experience with digital QA systems (preferred but not required).

Core Competencies

  • Excellent attention to detail and strong analytical skills.
  • Strong leadership and team supervision capabilities.
  • Good communication skills for coordinating with Operations, Production, and Warehouse teams.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Strong sense of ownership and accountability for quality and compliance.

Other Requirements

  • Willing to work onsite in the commissary.
  • Amenable to shifting schedules, depending on production needs.

Job Type: Full-time

Benefits:

  • Additional leave
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Opportunities for promotion

Work Location: In person

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