Mass Hiring 100+ Openings | Competitive Salary | Get Hired in 1 Day
4 days ago
About the role
Are you passionate about delivering exceptional customer service? Nezda Technologies, Inc. is looking for enthusiastic individuals to join our dynamic team as Customer Service Representatives at our Clark Freeport Zone Pampanga office. As a full-time customer service professional, you will be the face of our company, providing top-notch support to our valued clients.
What we offer
- Competitive Salary
- HMO upon regularization
- Free Shuttle Service
- Plus Premium Company Benefits
What we're looking for
- At least 2nd year College Completer with 1 year of BPO experience
- Willing to Work on a Shifting Schedule
- Amenable to work onsite
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Proficient in English, both written and verbal
- Adaptable and willing to learn new technologies and processes
- Customer-centric mindset and a genuine desire to help others
- Previous experience in a customer service or call centre environment is preferred
What you'll be doing
- Resolving customer issues in a timely and professional manner
- Providing accurate information and updates to customers
- Documenting customer interactions and maintaining detailed records
- Identifying opportunities to improve customer satisfaction and retention
- Collaborating with cross-functional teams to enhance the customer experience
Apply now and be part of our growing team
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