Lead, Customer Fund Management

58 minutes ago

NCR WGC, Philippines GCash Full time ₱200,000 - ₱320,000 per year

Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation today

Key Responsibilities

Reconcile Internal reports against Merchants report (e.g. BPI, Billspay, GSave, etc.)

Ensure quality output through validation of reports

Endorse valid adjustment to merchants/partners and/or internal team upon approval

Handling customers/internal concerns through multiple channels within agreed SLA

Prepares month end reports and schedules

Checking and analysis of reports and records internal and externally provided by internal and external partners

Coordination and collaboration with stakeholders concerned updating and resolving any issues in the products assigned

Maintain detailed records of reconciliation activities, discrepancies, and resolutions for documentation

Generate and distribute reconciliation reports to management, summarizing findings, and highlighting any trends or anomalies

Continuously seek ways to streamline and improve reconciliation processes, including the automation of repetitive tasks

Ensure adherence to regulatory requirements and internal policies related to financial transactions and reconciliation procedures for compliance

Additional ad hoc tasks as may be needed by the business

Risk Management - Relays to management findings on process gaps, evaluation of recommended processes and risk evaluations.

Qualifications

Must be a graduate of Bachelor's Degree in any Accountancy, Management Accounting, or any finance-related courses

Previous experience in financial reconciliation, Funding, Settlement Processing, preferably in the fintech or banking industry.

Strong analytical and problem-solving skills.

Detail-oriented with excellent organizational abilities

Proficiency in financial software and reconciliation tools such as Microsoft Office(Excel, Word, Powerpoint etc.)

Adaptability and a willingness to learn.

Willing to be trained, cross-trained

Willing to work during weekends, holidays if needed

Knowledge in Excel Marco is a plus

Can Manage his/her time properly

Can lead and handle meetings with internal or external stakeholders

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package

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