Mandarin Bilingual CSR

2 weeks ago

San Fernando, Central Luzon, Philippines Private Advertiser Full time ₱15,000 - ₱25,000 per year

KEY RESPONSIBILITIES:

  • Provide excellent customer service assistance
  • Provide customers with product and service information
  • Provide assistance regarding customer service issues
  • Transfer customer calls to the appropriate department if required
  • Any other tasks assigned by supervisors

MINIMUM REQUIREMENTS:

  • At least SHS Graduate/ High School Grad (Old Curriculum)
  • Fluent in Mandarin
  • CCE experience preferred
  • Excellent verbal and written communication skills
  • Ability to adapt to clients-based tools, products, and applications
  • Strong Time-Management and Comprehension Skills
  • Strong problem-diagnosis and problem-solving skills
  • Strong Interpersonal Skills

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