QA Staff

1 week ago

Angeles City, Central Luzon, Philippines FIBERHOME PHILS INC (Pampanga) Full time
  • Assists in the Preparation and facilitation of various Internal Trainings and Orientations
  • Inspects of newly installed SO if conforming to standard practices and submit sub-standard installations for rectification. Possible result is the prevention of TI/PQI & SQI
  • Inspects the attended Fault Tickets if conforming to standard practice and OTQC was implemented. Possible result is the prevention of SSI & TI/RTI
  • Ensures all works is conforming to accurate material declaration. Possible result is the prevention of misdeclared/unaccounted materials
  • Does regular debriefing and refresher courses on the Dos and DON'Ts in the field
  • Gives technical trainings to the field personnel to ensure efficiency and quality of work in installation and repair; Endorses staff who need improvement in terms of quality of work
  • Monitors that the technical knowledge of the field personnel are up-to-date and based on the expected service required from PLDT
  • Closely coordinates with PLDT for any technical modules or programs that can be conducted to the field personnel
  • Responsible for securing Technical ID of the field personnel
  • Inspects of Personnel Grooming & Field Habits/Attitudes including investigation of anomalies being perpetrated at work and recommend appropriate sanctions
  • Clarifies all questions, queries and conflicts as to the correct standard practices and procedures
  • Receives, validates and encodes all QA reports in the field
  • Receives, validates and encodes all rectification reports submitted by Area Heads and Team Leaders
  • Initiates call-outs of restored Fault tickets involving replacements of CPE for validation.
  • Collates, prepares, arrange and print QA Reports for submission to client.
  • Does other activities as may be required by the project.

Job Types: Full-time, Permanent

Benefits:

  • Pay raise
  • Transportation service provided

Work Location: In person

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