Auto Body Repair and Paint

• Oversee the full operations of the Body Repair and Paint (BRP) section. ensuring repair quality and service efficiency.
• Supervise body and paint technicians, monitor repair process, and maintain productivity levels.
• Handle insurance claims processing- including documentation, approvals, coordination with adjusters, and follow-ups with insurance providers.
• Manage warranty-related repairs, ensuring proper documentation and manufacturer compliance.
• Coordinate with banks and partner institutions for insurance and repair approvals related to financed vehicles.
• Ensure accurate cost estimates, repair timeliness, and customer communications.
• Monitor inventory of BRP supplies and ensure proper usage and ordering.
• Maintain a high level of customer satisfaction by ensuring excellent service quality and timely updates.
• Implement safety and quality control procedures in the workshop.
• Prepare regular performance and financial reports for management.
• Handle customer concerns and complaints related to BRP services, offering timely and professional resolution.
• Ensure compliance with dealership policies and manufacturer standards.

Qualifications*

• Bachelor's degree in automotive technology, mechanical engineering, or any related field.
• At least 3 years of experience in a BRP management or supervisory role within an automotive dealership authorized service center.
• Good knowledge of automotive repair processes, paint system, and technical standards.
• Strong leadership, communication and customer service skills.
• Organized, detail oriented and can handle pressure.

Job Type: Full-time

Benefits:

• Flexible schedule
• Paid training

Work Location: In person