Auto Body Repair and Paint
4 days ago
- Oversee the full operations of the Body Repair and Paint (BRP) section. ensuring repair quality and service efficiency.
- Supervise body and paint technicians, monitor repair process, and maintain productivity levels.
- Handle insurance claims processing- including documentation, approvals, coordination with adjusters, and follow-ups with insurance providers.
- Manage warranty-related repairs, ensuring proper documentation and manufacturer compliance.
- Coordinate with banks and partner institutions for insurance and repair approvals related to financed vehicles.
- Ensure accurate cost estimates, repair timeliness, and customer communications.
- Monitor inventory of BRP supplies and ensure proper usage and ordering.
- Maintain a high level of customer satisfaction by ensuring excellent service quality and timely updates.
- Implement safety and quality control procedures in the workshop.
- Prepare regular performance and financial reports for management.
- Handle customer concerns and complaints related to BRP services, offering timely and professional resolution.
- Ensure compliance with dealership policies and manufacturer standards.
Qualifications*
- Bachelor's degree in automotive technology, mechanical engineering, or any related field.
- At least 3 years of experience in a BRP management or supervisory role within an automotive dealership authorized service center.
- Good knowledge of automotive repair processes, paint system, and technical standards.
- Strong leadership, communication and customer service skills.
- Organized, detail oriented and can handle pressure.
Job Type: Full-time
Benefits:
- Flexible schedule
- Paid training
Work Location: In person
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