Branch Collections Associate

5 days ago

Lucena City, Calabarzon, Philippines City Savings Bank Full time ₱150,000 - ₱250,000 per year

The Branch Collection Associate (BCA) is responsible for the monitoring and execution of on-time billing and collections of the branch loans portfolio. He also monitors non-performing loans and takes appropriate actions in reducing it.

SPECIFIC RESPONSIBILITIES:

He is responsible for the following:

  • Achievement of the collection targets as well as operational targets and Key Performance Indicators (KPIs) of the Non-Performing Loan (NPL) portfolio assigned to them.
  • Responsible for performing all assigned function in collections activities such as redemption, posting of payments, re-structuring, billings, condonation, field visits, collection letters and Short Messages (SMS) send-out etc.
  • Performs account analysis and evaluates client's capability to pay
  • Computes for the possible restructuring of loans
  • Accomplishes all assigned necessary reports and submits in a timely manner
  • Checks all assigned documents to ensure its completeness, timeliness and accuracy
  • Responsible for performing excellent customer service to all clients according to the established standards

Qualifications:

  • Bachelor's degree graduate
  • Experience in loans and collection is an advantage
  • Driving skills is a must (motorcycle), with driver's license
  • Good oral and written communication skills with proficiency in the local dialect
  • Willing to travel extensively and highly familiar with the area of operations
  • Fresh graduates are welcome to apply.

Benefits:

  • Gas expenses will be shouldered by the company
  • Meal allowance will be provided during field work
  • HMO, Guaranteed Bonuses and Incentives

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