Security Tools Monitoring Analyst 1

2 weeks ago

Quezon City, National Capital Region, Philippines Global Payments Inc. Full time ₱104,000 - ₱130,878 per year

Summary
Description
Summary of This Role
DUTIES AND RESPONSIBILITIES

  • Serve as the initial point of contact for all issues related to the tools of Security Engineering and other technologies.
  • Perform real-time monitoring of availability and operations of security tools and technologies.
  • Review and understand technical and operational documentation.
  • Review and approve Firewall requests
  • Track operational aspects of security monitoring equipment and software, scheduled tasks, reporting, alerting, and other key aspects of security tools' health.
  • Report observed issues or outages using the standard ticketing system.
  • Perform initial troubleshooting, symptom documentation and initial issue isolation.
  • Implement Changes that are within the scope of L1
  • Escalate issues to next level support, vendor or Leadership.
  • Triage issues coming from chat, call, emails and tickets (incident, request).
  • Attend meetings and escalation/bridge calls.
  • Prepare internal RCA document.
  • Prepare and deliver turnover reports and communicate with the other shift colleagues to ensure continuity in support.
  • Provide assistance as directed to incident response or other technology teams.
  • Provide evidence as directed, to support audit and compliance initiatives.
  • Learn and contribute to Security Engineering policies and procedures.
  • Develop effective teamwork skills.
  • Recommend improvements to operations and monitoring processes.
  • Continue self-development of knowledge, skills and abilities to better support execution of the Security Engineering team.

What Are We Looking For in This Role?
Minimum Qualifications

  • At Least 1-3 years work and knowledge experience in host or network security tools.
  • Preferably Bachelor's degree in Computer Engineering, Computer Science, Information Technology or equivalent.
  • Experience working in a team-oriented, collaborative and global environment.
  • Experience in troubleshooting security applications/tools.
  • Amenable to work on a rotating schedule to provide 24x7 support.
  • Average communication skills (oral and written).
  • Ability to drive problem-isolation, problem resolution.
  • Ability to multitask & time management.

  • Security Tools Monitoring Analyst 1

    2 weeks ago

    Quezon City, National Capital Region, Philippines Global Payments Inc. Full time ₱900,000 - ₱1,200,000 per year

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...

  • Security Tools Monitoring Analyst 1

    2 weeks ago

    Quezon City, National Capital Region, Philippines Global Payments Full time ₱250,000 - ₱750,000 per year

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • Security Tools Monitoring Analyst 1

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Global Payments, Inc. Full time ₱300,000 - ₱600,000 per year

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • Jr. Security Analyst

    7 hours ago

    Quezon City, National Capital Region, Philippines ScalableOS Full time ₱900,000 - ₱1,200,000 per year

    This is a remote position. SUMMARY As a Junior Security Analyst you will play a crucial role in the organization's efforts to protect its digital infrastructure, systems, and data from potential security threats and cyberattacks. You will work alongside senior security professionals to monitor, identify, and mitigate security risks. JOB...

  • Security Analyst

    1 week ago

    Makati City, National Capital Region, Philippines Wordtext Systems Incorporated Full time ₱900,000 - ₱1,200,000 per year

    Job SummaryMonitor, investigate and analyze security alerts. Performs in-depth analysis of network traffic and logs, and manages incident response, often requiring advanced technical skills and a deep understanding of cybersecurity frameworks and tools like SIEM, EDR, MDR. Key responsibilities include advanced incident handling, root cause analysis, triage,...

  • IS Security Analyst

    1 week ago

    Makati City, National Capital Region, Philippines Excore Inc Full time ₱1,200,000 - ₱2,400,000 per year

    Job Overview:The Information Security Analyst is responsible for protecting organizational data and systems by planning, implementing, and monitoring security measures. This role works to prevent, detect, and respond to security incidents while ensuring compliance with relevant security policies, standards, and regulations.Essential Responsibilities:§...

  • Operational IT Security Analyst

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Stolt-Nielsen Full time ₱1,200,000 - ₱2,400,000 per year

    Are you interested in joining the world of international storage and distribution of bulk liquids, tankers, terminals, aquaculture & LNG? Stolt-Nielsen's fast growing IT Security team is looking for an Operational IT Security Analyst.Stolt-Nielsen Limited (SNL) is the specialist storage and transportation provider for bulk liquids: chemicals, clean...

  • IT Security Senior Analyst

    6 days ago

    Makati City, National Capital Region, Philippines Nezda Technologies Inc Full time ₱1,200,000 - ₱3,600,000 per year

    This position calls for a Senior SOC Analyst with proven expertise in cybersecurity monitoring, threat detection, and incident response across complex enterprise environments. The Senior SOC Analyst is responsible for leading the analysis of security events, proactively identifying and mitigating threats, and mentoring junior analysts within a 24x7x365 SOC...

  • Operational IT Security Analyst

    6 days ago

    Mandaluyong City, National Capital Region, Philippines Stolt-Nielsen Limited Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionAre you interested in joining the world of international storage and distribution of bulk liquids, tankers, terminals, aquaculture & LNG? Stolt-Nielsen's fast growing IT Security team is looking for anOperational IT Security Analyst.Stolt-Nielsen Limited (SNL) is the specialist storage and transportation provider for bulk liquids: chemicals,...

  • IT Security Analyst

    2 days ago

    Quezon City, National Capital Region, Philippines Accion Labs Full time ₱720,000 per year

    We're looking for an IT Security Ops who loves solving problems and protecting systems from online threats. You'll join a fun and collaborative tech team, with plenty of learning opportunities and room to grow. Enjoy competitive pay, day shift work hours, and health benefits from your first dayResponsibilities:Monitor systems and alerts for security risks or...