CSR / SM Clark / up to 30k salary / onsite process
2 weeks ago
About the role
CORPORATE VISIONS INC' is seeking a talented Customer Service Representative (CSR) to join our team in our Balibago Angeles City Pampanga location. As a CSR, you will play a vital role in delivering exceptional customer service and support to our valued clients. This full-time, onsite position offers a competitive salary of up to 30,000 per month, making it an excellent opportunity for those looking to develop their career in the customer service industry.
What you'll be doing
- Providing friendly and professional customer service through various communication channels such as phone, email, and chat
- Responding to customer inquiries and resolving issues in a timely and effective manner
- Accurately documenting customer interactions and maintaining detailed records
- Identifying opportunities to enhance the customer experience and provide suggestions for process improvements
- Collaborating with cross-functional teams to ensure seamless service delivery
- Adhering to company policies, procedures, and quality standards
What we're looking for
- Excellent communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner
- Strong problem-solving and critical thinking abilities to effectively address customer concerns
- Proficient in using various computer applications and customer relationship management (CRM) tools
- Previous experience in a customer service or call centre role is preferred
- Ability to work in a fast-paced environment and adapt to changing priorities
- A commitment to delivering high-quality service and a genuine passion for customer satisfaction
What we offer
At CORPORATE VISIONS INC', we believe in creating an environment that empowers our employees to thrive. In addition to a competitive salary, we offer a range of benefits, including:
- Opportunities for career development and advancement
- Comprehensive health and wellness programs
- Generous leave entitlements and work-life balance initiatives
- A collaborative and supportive team culture
About us
CORPORATE VISIONS INC' is a leading provider of customer service and call centre solutions. With a strong focus on innovation and customer-centricity, we have built a reputation for delivering exceptional service to our clients. Join our team and be part of an organisation that values its people and is committed to their success.
Apply now and take the first step towards a rewarding career with CORPORATE VISIONS INC'.
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