NAS Project Services Senior Manager
1 day ago
In this role, you will serve as a strategic partner and catalyst for operational excellence across NAS Project Servicesproactively identifying opportunities, solving complex business challenges, and driving initiatives that elevate revenue, quality, and innovation. You and your team are entrusted with advancing the businesss reputation for service excellence and measurable results, directly impacting both client experience and internal performance.
Each day, youll leverage your expertise in project management, process improvement, stakeholder influence, and people leadership to set the direction for high-impact initiatives, collaborate across teams, and ensure alignment with business priorities. Youll create an environment where the Operations Support team is empowered to anticipate needs, contribute solutions, and continuously grow. Youll facilitate solution design, champion best practices, and deliver executive-ready recommendationsacting as a bridge between strategic vision and operational execution. QualificationsBachelors degree in Business, Operations, or related field (Masters preferred)
7+ years experience in process improvement, strategic initiatives, or project management in a services or operations environment
Demonstrated success in driving revenue, quality, or innovation through cross-functional projects
Strong analytical, facilitation, and executive communication skills
Experience developing talent and shifting team mindset from task delivery to proactive partnership
Ability to influence without authority and deliver results through others
BONUS POINTS FOR THESE:Preferred Qualifications
Lean, Six Sigma, or similar methodologies
Project Management Professional (PMP)
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