IT/SALES TECHNICIAN

4 days ago

Pulong Santa Cruz, Calabarzon, Philippines JW SUMMIT GROUP INC Full time ₱216,840 per year

Job description

  • Resolving IT support requests from employees

  • Answering employee questions regarding computer systems

  • Gathering and analyzing data to diagnose problems with computer systems

  • Changing configurations, settings and permissions to fix computer issues

  • Installing new software and hardware drivers and updating existing ones as needed

  • Logging all service requests and updating tickets as needed

  • Providing technical support on products and/or service

Qualifications

  • Bachelor's degree of information technology or any related course

  • High-level knowledge of commonly used software, hardware and applications

  • Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language

  • Multitasking skills

  • Customer service skills to interact professionally and positively with clients and coworkers

  • Proven experience as an IT Staff

Job Types: Full-time, Contract

Pay: Php18,070.00 per month

Work Location: In person

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