Picker

DUTIES:

• Handles incoming and outgoing customer calls professionally and responding to customer inquiries and complains.
• Provides verified dispatch information to customer such as status of the order and tentive delivery rate.
• Coordinate with concerned department or staff like product officer, sales and merchandiser for accurate transaction information and escalat6e critical case to Store Supervisor-Dispatcher or Manager.
• Interview customer and obtain new delivery information for overdue or pending delivery/pickup.
• Logs all service contacts in picklist using speedle system.

Candidate must be:

• With Any 4 years course
• College Graduate
• With good communication skills both verbal and written
• Knowledgeable in customer services principles and practices
• Computer literate and knowledgeable in Ms Office; Word, Excel etc.
• WITH PSA, NBI or POLICE CLEARANCE.

Work Location: Silang, Cavite

Job Type: Full-time

Benefits:

• Paid training

Work Location: In person