AR Follow-up Specialist
2 weeks ago
The AR Follow Up Specialist is responsible for managing and resolving claim denials, discrepancies, and appeals while ensuring accurate and timely payment processing. This role involves direct communication with insurance providers and clients to follow up on outstanding balances, process payments, and maintain accurate financial records.
Job Description:
• Investigate and resolve claim denials or discrepancies and submit appeals as needed.
• Prepare and send invoices to patients for outstanding balances.
• Make follow-up calls to insurance providers for payment issues, claim status, and appeals.
• Process refunds and overpayments & monitor accounts to ensure payments are correctly applied & received.
• Perform other projects or tasks as assigned and required.
• Provide assistance to the client in other related areas as needed.
• Offer support to the client POC and other team members, as necessary.
Screening Criteria:
• Minimum of two (2) years of experience in Accounts Receivable (AR) and Collections.
• Must have stable employment history.
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