service manager

1 day ago


Cabuyao, Calabarzon, Philippines QSJ Motors Phil. Full time $104,000 - $130,878 per year

Job responsibilities:

  • Oversee daily operations of the automotive service department, including scheduling, quality control, and customer service.
  • Ensure high customer satisfaction by addressing complaints, managing service timelines, and maintaining excellent communication.
  • Implement procedures to improve operational efficiency and reduce service delays.
  • Coordinate with parts and sales departments to align service goals with overall business strategy.
  • Prepare regular reports on service department performance and recommend improvement strategies.

Qualifications:

  • Candidate must possess at least a Diploma or Bachelor's Degree in Automotive Technology, Mechanical Engineering, or a related field.
  • At least 3–5 years of experience in automotive service operations, with 2 years in a leadership or supervisory role.
  • Strong knowledge of automotive repair processes, workshop management, and customer service standards.
  • Excellent leadership, problem-solving, and communication skills.


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