Customer Care Collections Associate

5 days ago

Manila, National Capital Region, Philippines NTT DATA North America Full time ₱200,000 - ₱250,000 per year

In these roles you will be responsible for: 

•    In these roles you will be responsible for:

• Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers.

• Ensuring customer satisfaction and strive to meet service standards. 

• A typical day will likely involve fielding between 75 to 100 calls. 

• Communicating effectively and professionally with both internal and external customers to resolve questions and issues.

• Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team.

• Collaborating with management or other team members as appropriate to proactively address service issues and concerns.
 

Required Skills for this role include:

• At least 1 year of experience in a professional/office related environment (i.e. office support, administrative, clerical, customer service) that required you to work regularly scheduled shifts.

• At least 1 year of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
 
• 6+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product. 

• 6+ months of experience in a role that required you to communicate (oral/written) effectively in a professional/office setting.

• An education level of at least a high school diploma or GED Preferences.

Preferred Skills include:

• Previous insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from members inquiring about payments, policy information, or claims"

  • core hr data collection specialist

    6 days ago

    Manila, National Capital Region, Philippines CARE Full time ₱1,200,000 - ₱2,400,000 per year

    Work Location :Philippines - ManilaType of Post :Not ApplicableOther Possible Location :Kenya - NairobiFunding :APPROVEDExpected Travel :Not ApplicableType of Contract :Language Requirement :EnglishApplication Deadline :Employee Duration :Full-TimeStarting salaries are based on various factors, including candidate experience, education, knowledge, skills,...

  • core hr data collection specialist

    6 days ago

    Manila, National Capital Region, Philippines Care Full time ₱1,500,000 - ₱3,000,000 per year

    Work Location : Philippines - ManilaType of Post : Not ApplicableOther Possible Location : Kenya - NairobiFunding : APPROVEDExpected Travel : Not ApplicableType of Contract :Language Requirement : EnglishApplication Deadline :Employee Duration : Full-TimeStarting salaries are based on various factors, including candidate experience, education, knowledge,...

  • Customer Care Associate

    1 week ago

    Manila, National Capital Region, Philippines Financial Times Full time ₱30,000 - ₱60,000 per year

    About Us:The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It's the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work...

  • Customer Care Associate

    1 week ago

    Manila, National Capital Region, Philippines myGwork - LGBTQ+ Business Community Full time ₱30,000 - ₱60,000 per year

    This job is with Financial Times, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.About UsThe FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It's the...

  • Thai Customer Care Senior Associate

    2 weeks ago

    Manila, National Capital Region, Philippines Capgemini Full time

    Thai Customer Care Senior Associate Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Conducts appropriate...

  • core hr data collection specialist

    5 days ago

    Manila, National Capital Region, Philippines CARE USA Full time ₱900,000 - ₱1,200,000 per year

    JOB SUMMARYCARE is seeking a Data Collection Specialist to support the successful implementation of Oracle HCM by ensuring the availability of accurate, complete, and standardized workforce data across its global offices. Many country offices lack dedicated HR staff or the capacity to collect required data. This role will work directly with country teams to...

  • core hr data collection specialist

    5 days ago

    Manila, National Capital Region, Philippines CARE USA Full time ₱600,000 - ₱1,200,000 per year

    JOB SUMMARY CARE is seeking a Data Collection Specialist to support the successful implementation of Oracle HCM by ensuring the availability of accurate, complete, and standardized workforce data across its global offices. Many country offices lack dedicated HR staff or the capacity to collect required data. This role will work directly with country teams...

  • Thai Customer Care Senior Associate

    2 weeks ago

    Manila, National Capital Region, Philippines Capgemini Full time ₱900,000 - ₱1,200,000 per year

    Thai Customer Care Senior AssociateDigitally resolve customer issues with the highest level of professionalism and integrity to ensure customer satisfaction and retention.Job Description - Grade SpecificExperience Required:Strong Communication & Customer Service Skills in Thai & English language.Minimum 2.5 years of international contact center...

  • Customer Care Associate

    20 hours ago

    Manila, National Capital Region, Philippines Recoveriescorp Full time ₱250,000 - ₱500,000 per year

    493387Manila, Metro Manila, PhilippinesFixed-TermClosing on: Dec 6 2025At Symbos, we create connected experiences that begin with empathy, are powered by technology, and grounded in a culture that inspires trust, sparks innovation, and delivers meaningful outcomes.Are you passionate about delivering outstanding customer experiences? Join Our Team as a...

  • Customer Care Collections Associate

    1 week ago

    Manila, National Capital Region, Philippines NTT DATA Full time ₱150,000 - ₱250,000 per year

    Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. At least 1 year of experience in a professional/office related environment (i.e. office support, administrative, clerical, customer service) that required you to work regularly scheduled shifts. At least 1 year of...