Assistant Store Supervisor
3 days ago
Job description:
Core Responsibilities:
- Partner closely with the Store Supervisor to ensure seamless day-to-day restaurant operations.
- Guide and support team members during assigned shifts, maintaining top-tier service and product quality.
- Set a strong example by consistently meeting and exceeding service standards and operational expectations.
- Contribute to team scheduling, onboarding, and continuous performance evaluation.
- Resolve customer issues with professionalism, tact, and a commitment to satisfaction.
- Manage stock levels efficiently—placing timely orders, receiving goods, and minimizing excess or spoilage.
- Maintain strict compliance with cleanliness protocols, hygiene regulations, and food safety procedures.
- Supervise daily cash handling, end-of-day reconciliation, and bank deposit processes.
- Assist in executing sales promotions and encourage upselling to boost revenue.
- Take on leadership responsibilities in the absence of the Store Supervisor or Manager, ensuring continuity of operations.
Candidate Profile:
- Holds a degree in Hospitality Management, Business, or a closely related field.
- Brings prior experience in food service or restaurant supervision (1–2 years minimum preferred).
- Proven leadership skills with the ability to inspire and manage a diverse team.
- Strong communication skills and a customer-centric approach.
- Performs well under pressure in dynamic, fast-moving environments.
- Comfortable using point-of-sale systems and basic office software.
- Available to work flexible shifts, including nights, weekends, and public holidays.
- Knowledgeable in food safety regulations, with training or certification in HACCP, ServSafe, or equivalent.
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