IT Staff

Duties and Responsibilities

• Provide technical support to employees (hardware, software, and network issues)
• Install, configure, and maintain computers, printers, and other IT equipment
• Monitor and maintain network systems and internet connectivity
• Assist in system updates, backups, and basic cybersecurity measures
• Troubleshoot and resolve IT-related problems in a timely manner
• Maintain IT inventory and documentation
• Coordinate with vendors and service providers when needed
• Follow IT policies, procedures, and security standards
• Perform other IT-related tasks assigned by the IT Head or Supervisor

IT Staff – QualificationsEducation

• Bachelor's degree in Information Technology, Computer Science, or related field
• Vocational or associate degree in IT is acceptable for entry-level roles

Experience

• With or without experience (fresh graduates are welcome)
• Experience in IT support or helpdesk is an advantage

Skills and Competencies

• Basic knowledge of computer hardware, software, and networking
• Troubleshooting and problem-solving skills
• Familiarity with operating systems (Windows, basic Linux knowledge is an advantage)
• Good communication and customer-service skills
• Ability to work independently and as part of a team
• Willingness to learn new technologies

Technical Skills

• MS Office and basic system applications
• Basic network configuration and maintenance
• Knowledge of antivirus and basic cybersecurity practices

Personal Attributes

• Patient, reliable, and detail-oriented
• Can work under pressure and meet deadlines
• Willing to work overtime or shifting schedules if required

Job Type: Full-time

Benefits:

• Paid training
• Transportation service provided

Work Location: In person