
Product Quality Specialist
5 days ago
Job Summary :
The position is responsible for ensuring that all products meet established quality and compliance standards. He/ She collaborates closely with QA and service team to monitor product quality and resolve quality issues with partners. He/ She is also responsible in applying/ renewing various compliances/ certifications, and coordinate with accredited test laboratories for performing safety and performance tests.
PRODUCT QUALITY
- Monitor and organize defect rate and trends from QA and after sales data base.
- Monitor and organize all pending quality concerns reported.
- Analyze root causes of product issues based on customer feedback and return data. Thus secure solutions with partners.
- Conduct initial shipment quality inspection to ensure good quality and matches expectation.
COMPLIANCE
- Apply/ Renew compliances with government agencies, which include product certificates, energy labels, exemption certificates and related documents. (DTI, NTC, DOE) ·
- DTI: ICC cert and stickers
- NTC: Type Acceptance Cert
- DOE: Energy Labels
- Coordinate with Test Laboratories for Safety and Performance tests and pull out test samples.
Qualifications :
- Bachelor's/College Degree related to Quality Assurance or related field
- At least Two (2) years of product QA or similar role.
- Knowledge in Quality Assurance methodologies (e.g. AQL), Quality Management principles, Statistical Quality and Process Control, Material and Process Failure analysis and Product Testing standards.
- Well versed both in verbal and written communication, including English, strong analytical skills and problem solving skills, detail-oriented, organize, professional, patient and match corporate values.
- Certificate of Competency or NCII are preferred
Job Type: Full-time
Benefits:
- Employee discount
- Health insurance
- Life insurance
Work Location: In person
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