HLM Officer

Be part of a dynamic healthcare transformation team leading innovation in clinical laboratory integration and operations across multiple hospital networks.

We are looking for HLM (Hospital Laboratory Management) Officer who will be responsible for planning, coordinating, and executing laboratory transition and transformation projects — including system implementation, service centralization, and regulatory integration — while ensuring minimal disruption to diagnostic services. The role works closely with laboratory teams, hospital management, IT, and vendors to maintain quality, compliance, and continuity of patient care during transitions.

• Execute end-to-end laboratory transition and transformation projects. Develop project timelines, milestones, and deliverables with cross-functional teams.

• Assess workflows and identify areas for improvement through gap analysis. Oversee system transitions, relocations, and integration of new systems. Provide on-site support during go-live and stabilization phases.

• Conduct gap analyses (clinical, technical, operational, and regulatory). Coordinate with HR, Supply Chain, IT, and Facilities teams. Manage integration of new laboratory instruments and IT systems (UAT and go-live readiness).

• Ensure projects comply with DOH, ISO, CAP, and other accreditation standards.

• Prepare documentation and permits pre- and post-acquisition. Support internal audits and quality assurance initiatives.

• Identify inefficiencies and bottlenecks in laboratory operations.

• Implement new systems and workflow improvements. Track KPIs such as turnaround time, test accuracy, and utilization.

• Train and support laboratory personnel during transitions. Promote continuous improvement and innovation culture.

• Oversee data migration and LIS platform validation. Support stabilization and issue resolution post-transition. Prepare project reports and performance metrics.

QUALIFICATIONS:

• Bachelor's Degree in Medical Technology, Clinical Laboratory Science, or a related healthcare or science discipline.

• Preferably a Registered Medical Technologist (RMT) licensed by the Professional Regulation Commission (PRC).

• At least 2–3 years of relevant work experience in clinical laboratory operations, healthcare management, or process improvement roles.

• In-depth knowledge of laboratory workflows, quality management systems, and diagnostic testing processes. Familiarity with DOH, ISO 15189, CAP, and other accreditation standards, including documentation and audit requirements.
• Capable of performing root cause analyses, developing action plans, and monitoring outcomes. Proficient in preparing project reports, SOPs, and compliance documentation.