Trainer & Accesor

We are currently seeking a Trainer & Accesor to join our dynamic team based in Australia, and you will be working remotely.

Student Administration & Support

• Process student enrolment documentation from receipt through to confirmation.
• Provide system support to other RTO staff to enable effective use of Student Management and Learning Management System functions.
• Maintain and update student records in the SMS and LMS, ensuring all data is accurate and compliant.
• Process forms, create documents, and manage other administrative tasks across the student lifecycle.
• Prepare and distribute training materials and student progress reports.

Communication & Coordination

• Manage incoming emails and distribute RTO information as required.
• Maintain accurate and complete student files (electronic and hard copy) in line with
• documented workflows.
• Manage calendars, prepare email templates, and coordinate communications, appointments, and schedules.

Compliance & Record Management

• Ensure all processes and recordkeeping meet ASQA, VET Quality Framework, and
• AVETMISS reporting requirements.
• Support audit processes by preparing required documentation and records.

Tools & Systems

• Google Workspace – Gmail, Calendar, Chat, Forms.
• Student & Learning Management Systems – VETtrak, Cloud Assess.
• Document & Content Tools – Adobe Acrobat, Nitro, Snagit.
• Industry & Compliance Portals – Partner Portal, USI Portal, ASSN Portals.

Skills & Experience

• Minimum 2 years of experience in a Trainer & Accesor
• Previous administrative experience in an RTO or education environment
• Proficiency in Microsoft Office Suite and Google Workspace.
• Experience using Student Management Systems (e.g., VETtrak) and Learning Management.
• Systems (e.g., Cloud Assess).
• Strong attention to detail with a focus on accuracy and compliance.
• Excellent organisational skills and the ability to manage multiple priorities.
• Clear written and verbal communication skills with a professional phone manner.

Job Type: Full-time

Pay: From Php28,000.00 per month

Application Question(s):

• Have you worked with an RTO Australian company before?
• Do you have a certificate in Training, Assessment, or Accessor?

Experience:

• Partner Portal, USI Portal, ASSN Portals.: 1 year (Required)
• Adobe Acrobat, Nitro, Snagit.: 1 year (Required)
• VETtrak, Cloud Assess.: 1 year (Required)

Work Location: Remote