Network Program Director

7 days ago

Philippines Ericsson Full time

Join our Team

Ware seeking a dynamic, strategic, and customer-focused Network Program Director (NPD) to lead end-to-end program delivery across major telecom engagements. As the key bridge between our customers and delivery teams, the NPD ensures successful execution of complex network programs while driving commercial value, operational excellence, and long-term customer partnership.

This is a high-impact leadership role responsible for contract fulfillment, program governance, financial performance, and strategic customer engagement—supporting relationships up to the C-suite level.

What You'll Do

  • Serve as the primary customer partner, acting as a trusted advisor and engaging confidently with senior executives and C-suite stakeholders
  • Own the full contract lifecycle as the Contract Fulfilment Responsible (CFR)—from contract initiation, setup, planning, and governance to closure
  • Develop and manage structured program frameworks, including Customer Program Assignment Plans (CPAP) and Fulfilment Assignment Specifications (FAS)
  • Define execution strategies aligned with commercial, technical, and customer objectives, supporting both pre-sales and delivery stages
  • Lead program planning and delivery, ensuring milestones, budgets, SLAs, benefits, and outcomes are met across multi-country and multi-technology environments
  • Manage risks, issues, and escalations, implementing mitigation strategies and ensuring transparency with internal and external stakeholders
  • Monitor financial performance, partnering with Deal Controllers on forecasting, margin health, delivery costs, and benefit realization
  • Ensure compliance with legal, financial, contractual, cybersecurity, data privacy, and E+OHS requirements
  • Identify and drive add-on business opportunities, contributing to revenue growth and strategic account development
  • Lead and mentor cross-functional teams, fostering a culture of safety, performance, accountability, and continuous improvement

What You Bring

  • Proven ability to lead large-scale, complex telecom programs with measurable outcomes
  • Strong customer engagement and commercial acumen, including pre-sales experience
  • PGMP or MSP certification (highly valued)
  • Deep understanding of telecom technologies, network delivery models, tools, and processes
  • Strong financial leadership—forecasting, budgeting, revenue & margin management
  • Excellent communication, influencing, and stakeholder management skills
  • Experience thriving in multi-country, multi-vendor, fast-paced environments

​What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Philippines (PH) || Taguig Bonifacio Global City

Job details: Network Program Director

Job Stage: Job Stage 8

Primary Recruiter: Sushmita Centeno

Hiring Manager: Ramani Annamalay

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