warranty admin

7 days ago

Biñan, Calabarzon, Philippines Hyundai Laguna Inc. Full time ₱900,000 - ₱1,200,000 per year

About the role

As a Warranty Admin at Hyundai Laguna Inc.', you will play a vital role in ensuring the smooth operation of the company's warranty management processes. This full-time position is based in Biñan Binan City Laguna, where you will be responsible for handling all aspects of customer warranty claims and coordinating with various departments to provide efficient and timely resolutions.

What you'll be doing

  1. Reviewing and processing customer warranty claims in a timely and accurate manner
  2. Liaising with customers, dealers, and internal teams to gather necessary information and documentation for warranty claims
  3. Maintaining detailed records of warranty claims and related activities
  4. Analyzing warranty data to identify trends and provide recommendations for process improvements
  5. Collaborating with the engineering and technical teams to investigate complex warranty issues
  6. Providing support and guidance to the sales and service teams on warranty policies and procedures
  7. Ensuring compliance with all relevant automotive industry regulations and standards

What we're looking for

  1. Minimum 3 years of experience in a warranty or customer service role, preferably within the automotive industry
  2. Strong administrative and organizational skills with a keen attention to detail
  3. Excellent communication and interpersonal skills, with the ability to effectively interact with customers and cross-functional teams
  4. Proficient in using computer software, such as spreadsheets and warranty management systems
  5. Familiarity with automotive industry regulations and warranty policies
  6. Problem-solving and analytical skills to investigate and resolve complex warranty issues
  7. Ability to work independently and as part of a team

What we offer

At Hyundai Laguna Inc.', we are committed to providing a rewarding and fulfilling work environment for our employees. As a Warranty Admin, you can expect:

  1. Competitive salary and benefits package
  2. Opportunities for career development and growth
  3. Supportive and collaborative team environment
  4. Comprehensive training and ongoing learning resources
  5. Work-life balance initiatives, such as flexible work arrangements

About us

Hyundai Laguna Inc.' is a leading automotive manufacturer with a strong presence in the Philippines. We are dedicated to delivering innovative and high-quality vehicles that meet the evolving needs of our customers. Our core values of excellence, integrity, and customer-centricity drive us to continuously improve and provide an exceptional ownership experience.

If you are excited about the prospect of joining our dynamic team, we encourage you to apply now.