Sales Relation Associate

5 days ago

San Fernando, Ilocos, Philippines Cepat Kredit Financing Inc. Full time $104,000 - $130,878 per year
Key Responsibilities:
  • Develop and maintain positive relationships with new and existing clients to foster trust and loyalty.
  • Act as the primary point of contact for client inquiries, concerns, and service requests.
  • Support the sales team in preparing proposals, presentations, and product/service information.
  • Collaborate with internal departments to ensure timely and accurate delivery of client requirements.
  • Monitor customer accounts to ensure satisfaction and proactively resolve issues.
  • Assist in identifying customer needs and recommend suitable products/services to meet those needs.
  • Track sales performance, prepare reports, and update client records in the CRM system.
  • Participate in sales campaigns, promotional activities, and client events to strengthen relationships.
  • Maintain up-to-date knowledge of company products, services, and market trends.
  • Ensure compliance with company policies and procedures in all client interactions.

Qualifications:
  • Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
  • Proven experience in customer service, client relations, or sales support is an advantage.
  • Strong communication and interpersonal skills.
  • Ability to build and maintain long-term professional relationships.
  • Excellent problem-solving and organizational skills.
  • Proficiency in Microsoft Office and CRM tools.
  • Highly motivated, detail-oriented, and able to work in a team-oriented environment.

Core Competencies:
  • Customer-focused mindset
  • Relationship-building skills
  • Negotiation and persuasion
  • Adaptability and resilience
  • Time management
  • Team collaboration

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