Customer Care and Experience Specialist
3 days ago
We are seeking Customer Care and Experience Specialists to handle client inquiries, service concerns, and support-related issues. The role requires strong communication skills, a customer-first mindset, and the ability to multitask. Must be a college graduate with at least 1 year of customer service experience in any professional setting.
Key Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or in person
Resolve customer complaints and issues with professionalism and empathy
Track, document, and follow up on customer interactions using CRM systems
Collaborate with internal teams to address customer concerns or service gaps
Identify opportunities to improve customer satisfaction and suggest enhancements
Monitor and analyze customer feedback to improve service processes
Maintain a positive, customer-first attitude across all interactions
Assist in onboarding new clients or guiding them through services/products
Ensure adherence to service-level agreements and company standards
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Customer Care Specialist
1 week ago
Quezon City, National Capital Region, Philippines Unify CX Full time ₱250,000 - ₱500,000 per yearUnify CX is looking for an extraordinary Customer Care Specialist to join our motivated and ambitious team.What Will You Do?As a Customer Care Specialist, you are responsible for providing exceptional service by handling complex customer inquiries, resolving issues efficiently, and offering tailored solutions. This role involves a deeper understanding of the...
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Customer Care Specialist
1 week ago
Quezon City, National Capital Region, Philippines HelloConnect Full time ₱1,500,000 - ₱3,000,000 per yearAbout UsHelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...
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Customer Experience
1 week ago
Makati City, National Capital Region, Philippines KMC Solutions Full time ₱250,000 - ₱500,000 per yearMake your next big career move by applying as KMC Solutions' next REPUTATION MANAGEMENT SPECIALISTSOCi, the marketing platform for multi-location brands, is currently looking for an energetic self-starter that possesses exceptional written communication skills, a strong knowledge of social media—in particular, online review networks such as Yelp, Apartment...
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Customer Care Officer
1 week ago
Makati City, National Capital Region, Philippines Prime@ Technology Specialists, Inc. Full time ₱192,000 - ₱240,000 per yearCustomer Care SpecialistLocation: Taguig (BGC)Salary: P18- 20KWork Schedule: Monday-FridayJob Description:Responsible for handling incoming customer inquiries regarding their financial accounts, providing information on products and services, resolving issues, and ensuring a positive customer experience through various communication channels, all while...
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Customer Care Officer
23 hours ago
Quezon City, National Capital Region, Philippines Moldex Realty and Lands Full timeJOB DESCRIPTIONJOB TITLE: Customer Care Account Officer DEPARTMENT: Marketing Management GroupSALARY LEVEL: JOB LEVEL: Rank and File ORGANIZATIONAL RELATIONSHIP (POSITION TITLE)Immediate Superior: Customer Care Supervisor,Immediate Subordinate(s): ESSENTIAL QUALIFICATIONS TO PERFORM THE JOBEducation: Must have a Bachelor's degree in any related...
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Customer Care Specialist
7 days ago
Makati City, National Capital Region, Philippines Auto Global Full time ₱250,000 - ₱500,000 per yearPosition Overview: We are seeking a Customer Resolution Specialist to join our dynamic team in the automotive industry. This role is crucial in ensuring customer satisfaction by effectively addressing inquiries, tracking service metrics, and documenting customer feedback. The ideal candidate will have a passion for delivering exceptional customer service and...
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Customer Care Specialist
1 week ago
Quezon City, National Capital Region, Philippines HelloConnect Full time ₱50,000 - ₱75,000 per yearAbout UsHelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...
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Customer Care Specialist
7 days ago
Quezon City, National Capital Region, Philippines HelloConnect Full time ₱120,000 - ₱240,000 per yearAbout UsHelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...
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Employee Care Nurse
1 week ago
Makati City, National Capital Region, Philippines Maxicare Health Care Full time ₱900,000 - ₱1,200,000 per yearStep into a vital role where care meets corporate. As an Employee Care Nurse, you'll be at the frontlines of employee wellness—offering medical support, promoting workplace health, and creating a safer, more compassionate environment for everyone.Key ResponsibilitiesProvide immediate care: First-aid, wound dressing, basic treatmentsConduct initial...
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Customer Care Supervisor
3 days ago
Makati City, National Capital Region, Philippines BCM One Full timeBCM One is seeking a Customer Care Supervisor to lead, coach, and inspire our Makati-based Customer Care team. This role is critical in delivering exceptional service and ensuring customer satisfaction and retention. As a bridge between frontline staff and leadership, you will champion operational excellence, empower your team, and foster a culture of...
