waiter/waitress/dishwasher/cashier

A restaurant staff job description includes providing excellent customer service, taking and serving food and drink orders, maintaining cleanliness, and communicating effectively with team members and management. Duties vary by role, but core responsibilities often involve taking payments, handling complaints, and ensuring a positive guest experience, all while working efficiently under pressure. Key Responsibilities

• Customer Service:Greeting guests, presenting menus, making recommendations, and ensuring customer satisfaction.
• Order Management:Accurately taking food and drink orders, relaying them to the kitchen, and ensuring timely delivery.
• Payment Processing:Issuing bills and accepting cash and credit card payments.
• Cleanliness & Maintenance:Maintaining a clean and presentable environment, including sanitizing tables, equipment, and workstations.
• Teamwork & Communication:Collaborating with other staff members, such as kitchen and service staff, and communicating effectively with management and customers.
• Menu Knowledge:Possessing a comprehensive understanding of the menu, ingredients, and specials to assist guests.

Essential Skills & Qualifications

• Friendly & Polite Attitude: A welcoming demeanor is crucial for positive customer interactions.
• Excellent Communication Skills: The ability to communicate clearly with guests and colleagues.
• Ability to Multitask: Juggling various tasks, such as taking orders, serving, and cleaning, is essential.
• Work Well Under Pressure: The ability to remain calm and effective in a fast-paced, busy environment.
• Attention to Detail: Ensuring order accuracy, food presentation, and a clean environment.
• Flexibility: Willingness to work long shifts, weekends, and holidays.
• Knowledge of Health & Safety Standards: Adhering to all relevant health department regulations and safety procedures.

Job Type: Full-time

Benefits:

• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person