Sr. Operations Manager

5 days ago

Tacloban City, Eastern Visayas, Philippines Virtual Staffing Solutions OPC Full time ₱1,500,000 - ₱2,500,000 per year

The Senior Operations Manager / Operations Manager is responsible for overseeing overall operations, ensuring efficient and effective service delivery. This role requires strong leadership, strategic thinking, and operational expertise to meet or exceed performance targets, quality standards, and client expectations.

Key Responsibilities
  • Provide strong leadership and guidance to the operations team, fostering a positive work environment.
  • Develop and implement operational strategies aligned with company goals.
  • Monitor performance against KPIs, analyze data, and identify areas for improvement.
  • Build and maintain strong client relationships, addressing concerns and ensuring satisfaction.
  • Manage resource planning and allocation, including staffing and technology needs.
  • Identify and mitigate operational risks, ensuring compliance with regulations and company policies.
  • Collaborate with cross-functional teams to ensure seamless operations.
  • Communicate effectively with senior management, providing regular updates and insights.
Skills, Knowledge & Expertise
  • Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred).
  • Proven experience in a senior operations management role within a BPO or similar industry.
  • Strong leadership and people management skills, with the ability to inspire and motivate teams.
  • Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
  • Sound knowledge of BPO operations, processes, and industry best practices.
  • Demonstrated ability to develop and implement operational strategies and drive continuous improvement initiatives.
  • Exceptional communication and interpersonal skills, with the ability to build strong client relationships.
  • Proficiency in using technology and software applications relevant to BPO operations.
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
  • Strong organizational skills, with the ability to manage multiple projects and deadlines simultaneously.

  • Retail Operations Manager

    6 days ago

    Tacloban City, Eastern Visayas, Philippines Robinsons Appliances Full time ₱600,000 per year

    Operations Managers take the lead in ensuring the achievement of sale profitability targets of the stores within the assigned location. The position is in charge of the the overall operations of assigned stores in aspects pertaining to inventory management, policy compliance, people management, and customer service.Develops strategies for execution of...

  • Backhoe Operator

    1 week ago

    Tacloban City, Eastern Visayas, Philippines EZJONES CONSTRUCTION, INC. Full time ₱250,000 - ₱750,000 per year

    · Performs daily maintenance and safety checks of equipment to ensure that equipment is in good running condition;· Conducts pre-operational checks on equipment and cleans, lubricates, and refills equipment as necessary;· Works with ground personnel in the excavation and installation process of laying pipes on line and grade;· Ensures trenches are...

  • Recruitment Operations Coordinator

    3 days ago

    Tacloban City, Eastern Visayas, Philippines Boldr Full time ₱250,000 - ₱500,000 per year

    A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across five...

  • cashiering supervisor operations

    5 days ago

    Tacloban City, Eastern Visayas, Philippines Robinsons Retail Holdings Inc. Full time ₱190,000 - ₱228,000 per year

    Job Description:Responsible for the direct supervision of cashiering operations, evaluation of Cashier performances and proper documentation of all cashiering functionsJob Qualifications:•Must possess at least an Associate Degree or Bachelor's Degree in any field•At least 1 year experience as Supervisor specializing in cashiering management or its...

  • General Manager

    1 week ago

    Tacloban City, Eastern Visayas, Philippines WBridges Manpower Corporation Full time ₱840,000 - ₱1,080,000 per year

    The General Manager acts as the strategic and operational head of the hotel, responsible for overseeing the day-to-day operations, managing revenue and costs, maintaining guest satisfaction, leading the staff, and reporting to the hotel directors on business performance.* Duties and Responsibilities1. Operational Management - Oversee daily hotel operations,...

  • General Manager

    5 days ago

    Tacloban City, Eastern Visayas, Philippines Cevio Hotel Corporation Full time ₱600,000 - ₱800,000 per year

    General Manager is responsible for the overall strategic leadership, operational excellence, financial performance, and guest satisfaction of the hotel. The role ensures that the hotel operates in alignment with international hospitality standards, company policies, and local regulations while delivering a 4-star guest experience.Key...

  • Management Trainee

    5 days ago

    Tacloban City, Eastern Visayas, Philippines Cebu Golden Restaurant Inc. Full time ₱150,000 - ₱250,000 per year

    About Cebu Golden Restaurant Inc.:Our story began in 1982 as a cozy corner in Cebuano homes. With your support, we have expanded nationwide, weathered challenges, including the pandemic, emerging stronger and more resilient than ever.For decades, we have symbolized Filipino celebrations. Now, as we move forward, we are diligently working on our recipes,...

  • Management Trainee

    5 days ago

    Tacloban City, Eastern Visayas, Philippines Cebu Golden Restaurant (Hukad Golden Cowrie) Full time ₱180,000 - ₱204,000 per year

    About Cebu Golden Restaurant Inc.:Our story began in 1982 as a cozy corner in Cebuano homes. With your support, we have expanded nationwide, weathered challenges, including the pandemic, emerging stronger and more resilient than ever.For decades, we have symbolized Filipino celebrations. Now, as we move forward, we are diligently working on our recipes,...

  • Shift Manager

    5 days ago

    Tacloban City, Eastern Visayas, Philippines iKitchen, Inc, Full time ₱900,000 - ₱1,200,000 per year

    SHIFT MANAGERWe are seeking for a Shift Manager to oversee our restaurant partners and ensure smooth operations. This position includes monitoring schedules, opening, and closing of the store, shift handovers, checking the production area for readiness, ensuring product quality and availability, monitoring production flow, and leading the kitchen staff to...

  • Restaurant Manager

    5 days ago

    Tacloban City, Eastern Visayas, Philippines iCuisine Inc. Full time ₱300,000 - ₱360,000 per year

    ABOUT THE COMPANYKATAKAM-TAKAM NA KUWENTO NI KUYA JKuya J Restaurant, formerly known as "Ang Kan-anan ni Kuya J," started as a humble eatery along the streets of Cebu. But with Kuya J's undeniably delicious dishes, mouthwatering words of recommendation quickly spread into every Cebuanos' palate. With that, Kuya J instantly became one of the well-loved...