Presales Engineer

Job description

Key Responsibilities/Duties

• Provide technical solutions to the sales team during the pre-sales process
• Work closely with customers to understand their needs and goals, and identify the best technology solutions
• Prepare and present technical presentations and demonstrations to customers with special consideration on both data privacy and security
• Analyze and understand customer requirements and budget in order to design appropriate technical recommendations
• Lead the development of technical and network configuration including the final BOM leading to a complete technical proposal while ensuring profitability
• Maintain up-to-date knowledge of products, technologies, and industry trends in the global and domestic market
• Collaborate with the implementation team to ensure successful delivery and implementation of technology solutions
• Stay current on industry certifications and pursue relevant certifications.
• This is a full-time position based at our office location. Some travel may be required
• Performs other duties as assigned

Functional Relationships

Internal:   Sales, Business Development, Technology, Procurement, Finance

External:  Business partners, clients, etc.

Requirements:

Qualifications:

• Must have a bachelor's degree in ECE, Computer Engineering, Computer Science or any other IT related courses
• At least 3 years of experience in technical pre-sales role
• Industry certifications such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), CompTIA Network+, Juniper Networks Certified Internet Associate (JNCIA), or Certified Wireless Network Professional (CWNP) is preferred but not required
• Strong technical expertise in in structured cabling and related technologies
• Proficient with MS Office and other productivity tools

Specific skills & abilities:

• Presentation Skills
• Excellent communication skills, both verbal and written
• Strong problem-solving skills and ability to think critically
• Professional and customer-focused
• Must have strong attention to detail
• Adaptable and open to change

Personal qualities:

• Taking the extra mile
• Hardworking, resourceful, and proactive with a sense of urgency
• Good time management and organizational skills
• Ability to provide excellent customer service
• Ability to work effectively in a team environment
• Ability to work under pressure with minimum supervision
• Self-motivated with high level of integrity