Credit and Collection Staff

1 day ago

Mandaue City, Central Visayas, Philippines CONEQUIP PHILIPPINES, INC. Full time ₱216,000 - ₱264,000 per year

Key Responsibilities:

  • Responds to customer inquiries.
  • Assists customers regarding collection issues, refunds, account adjustments, client discrepancies and short payments.
  • Coordinates with sales department regarding customer accounts on a timely basis.
  • Issues sales invoice to customers when notice of acceptance and delivery is available.
  • Prepares Monthly Sales Report and Collection Report.
  • Responsible for monitoring and maintaining records of the customer accounts and reports any change in account status, records and whereabouts of the customers.
  • Contacts customers and informs them of their overdue balances, advises customers on their payment options and suggests methods of payment.
  • Collects current and past due account receivables from customers and issues collection receipts.
  • Ensure that policies and procedures are followed during collections.
  • Ensure check details are complete and accurate.
  • Remits and deposits all collection promptly.
  • Prepares weekly collection report and collectibles update.
  • Prepares billing/statement of accounts, payment reminders, demand letters and final notice warnings to customers when payments are not being made.
  • Keeps management informed of credit and collection activities and take action as prescribed by the management to tackle issues raised.
  • Maintains and protects the confidentiality of all data and information acquired.
  • Process insurance applications, ensures the issuance of insurance policies issued by the insurance company/ies hired by the company and submits it on a timely manner.
  • Represents and coordinates with the legal team of the company during court litigation
  • Sends formal requests of payments to customers with past due accounts or those issuing returned or bad checks.
  • Visits the customer to follow up collection, and or claim payments.
  • Coordinates with legal retainers for the issuance of formal demand letters or any other legal documents related to past/overdue or mishandled accounts and to enforce payment for customers issuing bad checks.
  • Other tasks assigned by the immediate superior.

Job Type: Full-time

Pay: Php18, Php22,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Free parking
  • Gym membership
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Education:

  • Bachelor's (Preferred)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person

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