Personal Shopper

Job Function: 

This role involves building strong relationships with business clients, driving sales, and offering tailored solutions to meet their corporate needs, all while ensuring a customer-first attitude

Responsibilities

• Manage and develop corporate client accounts, ensuring sales growth, customer satisfaction, and long-term retention.
• Generate leads through networking, referrals, and close coordination with internal business units.
• Provide personalized product recommendations based on the business needs of each corporate client.
• Engage with B2B clients via inbound/outbound calls, emails, and meetings to present new product offerings, trends, and special promotions.
• Process orders, upsell, and cross-sell to meet corporate clients' requirements, ensuring a seamless and efficient transaction process.
• Maintain detailed records of client interactions, order history, and account updates using the appropriate tools and systems to support both retention and reactivation efforts.
• Collaborate with internal teams to ensure timely delivery and smooth execution of corporate orders.
• Ensure every interaction reflects a customer-first attitude, making client satisfaction and loyalty a top priority.

Qualifications:

• Bachelor's Degree in Business, Marketing, or a related field.
• Minimum of 2-3 years of experience in a sales or customer support role, with a focus on corporate or B2B sales.
• Strong communication and negotiation skills, with the ability to build and maintain client relationships.
• Detail-oriented with the ability to manage multiple corporate accounts effectively.
• A flair for making customers happy, with a genuine customer-first attitude and dedication to exceeding expectations.
• Goal-oriented with a strong drive to meet sales targets and deliver exceptional service.
• Excellent organizational skills and attention to detail