Software Engineer

21 hours ago

Taguig, National Capital Region, Philippines IT MANAGERS INC. Full time ₱600,000 - ₱720,000 per year

Non Negotiable:

  • Cloud & Data Engineering Platforms:
  • Microsoft Azure (including Data Factory and Data Lake), Databricks for big data processing, Google Cloud Platform (GCP), including DataFlow and Composer (DAGs)
  • Programming & Application Development:
  • Java (including Spring Boot), JavaScript (including React), Python

Databases:

  • MongoDB, PostgreSQL

Qualifications:

  • Bachelor's degree in Computer Science or related field
  • At least 2 years of experience in application or production support
  • Must be highly technical, analytical, and detail-oriented
  • Strong problem-solving and creative thinking skills for diagnosing and improving procedures
  • Excellent oral and written English communication skills, with the ability to explain technical issues to non technical audiences
  • Must be proactive, self-driven, and able to work both independently and collaboratively
  • Willingness to work in a 24x7 support model, including on-calls, weekends and holidays
  • Experience in support-oriented environments and comfort with ad hoc tasks
  • Ability to adapt to changing workloads and shifting priorities
  • Strong time and work management skills
  • Customer- and user-service oriented

Key Responsibilities:

  • Provide end-to-end support for Configuration Items, including incident resolution, minor enhancements, permanent fixes, and tool development
  • Create, maintain, and update solution documentation and proactively manage the knowledge database
  • Monitor and respond to incidents within SLA timelines, escalating to leadership as needed
  • Coordinate with multiple internal teams and external vendors to resolve complex issues
  • Execute and monitor ad hoc requests and perform proactive support services to detect and prevent incidents
  • Troubleshoot and resolve issues in applications and data pipelines built on Azure, GCP, Databricks, Java, Python, and JavaScript
  • Participate in on-call rotations, post-incident reviews, and continuous improvement initiatives
  • Provide consultation on escalation matrices, issue handling, and process changes
  • Communicate effectively with internal and external customers via email, IM, or conference calls
  • Take on functional tasks, and potentially oversee a functional area or participate in projects as a Designer, Tester, or Implementer
  • Adapt to changing workloads and priorities based on business demand

Job Type: Full-time

Pay: Php50, Php60,000.00 per month

Work Location: In person

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