Senior Product Manager

Our Journey

ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, and the first prototype was built over a weekend with the other co-founders. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World's Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.

About The Role

We are looking for a Product Manager to lead the optimization of ShopBack's Finance tools. You will collaborate with engineers to streamline workflows, improve data organization, and drive operational efficiency. The ideal candidate is technical, has accounting knowledge, and has experience in e-commerce tools and advanced technologies like generative AI, automation, and open-source solutions.

• Product Leadership: Define and manage the product roadmap for internal tools, aligning with organizational goals.
• Stakeholder Collaboration: Work closely with finance, and business teams to gather requirements and prioritize features.
• Workflow Optimization: Identify inefficiencies in current tools and implement innovative solutions.
• Technology Integration: Leverage generative AI, automation, and open-source tools to boost efficiency and user experience.
• Cross-Functional Coordination: Partner with designers and engineers to deliver scalable solutions on time.
• Data-Driven Decisions: Use analytics to evaluate product performance and drive continuous improvement.
• User Advocacy: Champion the needs of internal tool users throughout the product lifecycle.

• Experience: 5+ years in product management in e-commerce or SaaS with a focus on finance tools, and comes with accounting knowledge.
• Technical Knowledge: Familiarity with generative AI, automation, and open-source technologies.
• Analytical Skills: Strong data analysis capabilities to guide product decisions.
• Communication: Excellent skills to align teams and articulate strategies effectively.
• Stakeholder Management: Proven ability to manage diverse stakeholders.
• User-Focused: Passionate about delivering user-friendly, productivity-enhancing solutions.
• Languages: Proficiency in English and Mandarin to collaborate effectively with stakeholders.
• Education: Bachelor's degree in relevant fields; MBA is a plus.

• Leadership Fast-Track: This role is designed to fast-track you into a leadership position within the company, with the opportunity to influence strategic decisions and shape the company's future.
• Global Exposure: Gain hands-on experience in high-impact global projects across various business functions and geographies.
• Executive Mentorship: Work directly with and receive mentorship from C-level executives and senior leadership.
• Dynamic Work Environment: Be part of a high-growth company where innovation, agility, and entrepreneurial thinking are at the core of everything we do.

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference

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