Cafe Manager

CAFE MANAGER FOR DEAR JOE STA. ROSA

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.

Job Description:

• Responsible for the supervision of the performance of all rank and file positions directly reporting to them
• Responsible for associate development, merchandising, inventory control, safety and loss prevention in order to promote sales and meet profit goals
• Mediate as necessary when there are customer's complaints or concern that need immediate solutions
• Ensures the highest level of customer service at all time
• Checks schedules of rank and file employees to maximize their utilization
• Coordinates regularly with the Operations Manager for any changes/improvements in the store
• Conducts PEP talks and meeting to subordinates
• Coordinates with other departments of the company to provide necessary reports.

Job Specifications:

• Operates with initiative, commitment, strong work ethic & sense of urgency
• Exceptional customer service skill
• Motivator
• Detail-oriented
• High level of inventory awareness and maintenance
• Results driven

Requirements:

• Candidate must possess at least a Bachelor's/College Degree in Food & Beverage Services Management or equivalent
• At least 3 year(s) of managerial experience is required for this position
• With Experience as Assistant Manager or Managers specializing in Food/ Beverage/ Restaurant/ Café Service or equivalent
• Knowledge of trends in the coffee industry