
field auditor
3 days ago
Job Description:
- Ensure all Preventive Maintenance Services (PMS) are accomplished, and Service Reports (SRs) are received and accounted for within 7 days from the date of PMS.
- Acknowledge and schedule all breakdown calls raised by the Sales Team or customers within 1 hour of receiving such calls.
- Conduct callback to breakdown customers to confirm the quality of service performed by technicians.
- Perform random checks on SRs to ensure completeness and accuracy of details indicated.
- Schedule installation upon confirmation that all required equipment is on-site and necessary work permits are secured.
- Update required data on monitoring sheets.
- Track and monitor Remote Guidance activities.
- Perform other tasks or projects assigned by the Service Provider in coordination with Diversey.
- Submit weekly all accomplished Service Reports to Diversey.
- Prepare and submit requested monthly reports in a timely manner.
Qualifications
- Graduate of any bachelor's degree (Accounting, Finance, Business, or related fields preferred but not required).
- Preferably with background in auditing, compliance, or related experience.
- Strong analytical and problem-solving skills with keen attention to detail.
- Good written and verbal communication skills.
- Proficient in MS Office (Excel, Word, PowerPoint).
- High level of integrity, professionalism, and discretion.
- Willing to travel and conduct fieldwork as required.
- Ability to work independently with minimal supervision.
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