Customer Care Collections Sr. Associate

2 weeks ago

Manila, National Capital Region, Philippines NTT DATA Full time

Develops tactical and operational plans to achieve key milestones in the project. Assists in preparing SOP for new process. Ensures accurate and timely processing of transactions to meet or exceed client service level agreements.Identifies and resolves issues around nonstandard pending transactions. Strong customer service skills.Strong attention to detail, time management and organizational skills.

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