Customer Loyalty Member
2 weeks ago
The role will be supporting Retail business of ING primarily Spanish Legal & Admin. Customer Loyalty Legal Admin is responsible for managing requests from stakeholders as well as government entities with the objective to comply with their rules and regulations.
They analyze requests with strict procedures, comply with specific government laws on different cases and handle sensitive and confidential information with utmost care.
ING is looking for a colleague with the talent to take something on and make it happen, who is enthusiastic about helping others be successful and has the gift of always being one step ahead.
You are a person who always collaborates, listens, and invests in others to achieve shared goals.
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CRM & Loyalty Specialist
2 weeks ago
Manila, National Capital Region, Philippines enablesGROUP Full time ₱400,000 - ₱1,200,000 per yearJob Details:As our CRM & Loyalty Manager, you'll play a pivotal role in deepening our relationship with customers by designing and executing data-driven CRM strategies and developing a best-in-class loyalty program. You will own the customer journey across email, SMS, and loyalty touchpoints—ensuring every communication feels personal, timely, and aligned...
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Customer Care
1 week ago
Manila (One Ayala Tower ), Philippines ING Full time ₱80,000 - ₱120,000 per yearThe Retail Banking Operations in ING's largest shared services organization (ING Hubs Philippines) is growing rapidly – delivering processing and contact center services to our banks globally. Our ambition is to provide excellent Customer, Partner, and Employee experience while keeping the bank safe and continuously improving on our performance and...
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Loyalty Program Manager
2 weeks ago
The Peninsula Manila, Philippines The Hongkong and Shanghai Hotels Full time ₱1,200,000 - ₱3,000,000 per yearWe are looking for an individual who is passionate about growing guest loyalty by leading and improving the hotel's rewards program. This role focuses on strategy, execution, and ongoing enhancements to create great value for guests while boosting revenue and brand connection.Key accountabilitiesDesign and roll out loyalty initiatives that reflect the...
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Customer Journey Expert
1 week ago
Manila (One Ayala Tower ), Philippines ING Full time ₱6,000 - ₱102,000 per yearYour role as Customer Journey ExpertThe Customer Journey Expert (CJE) has end-to-end responsibility for the development, management, harmonisation and phasing out of commercial products and services with a view to achieving an optimum customer experience. The CJE works most of its time in a squad within ING's Agile organization. Works together with other...
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Customer Due Diligence
1 week ago
Manila (One Ayala Tower ), Philippines ING Full time $90,000 - $120,000 per yearGlobal KYC Business Analyst (CDD) You will be involved with the development of the Global KYC Digital Service contributing to socially relevant topics such as Anti-Money Laundering, Counter Terrorism Financing, Fraud, Sanctions and their global implementation across 40+ countries, affecting 40 million+ ING customers. Through this, we will be able to deliver...
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Assistant Loyalty Program Manager
2 weeks ago
The Peninsula Manila, Philippines The Hongkong and Shanghai Hotels Full time ₱900,000 - ₱1,200,000 per yearWe are looking for an individual who is passionate about growing guest loyalty by leading and improving the hotel's rewards program. This role focuses on strategy, execution, and ongoing enhancements to create great value for guests while boosting revenue and brand connection.Key accountabilitiesSupport the development and execution of loyalty initiatives...
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Senior Host, Loyalty Marketing
1 week ago
Manila, National Capital Region, Philippines Melco Resorts & Entertainment Full time ₱1,200,000 - ₱2,400,000 per yearREQ13271 Senior Host, Loyalty Marketing (Open)Position SummaryThe Senior Host, Loyalty Marketing plays a key role in the development and implementation of City of Dreams Manila Loyalty Marketing. Coordinate and assist with all initiatives to drive patronage into the property and updates market research. This role is also responsible for providing on-site...
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Customer Service Team Member
1 week ago
Manila, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱18,000 - ₱36,000 per yearCustomer Service Team MemberThe Customer Service Team Member is the first point of contact for customers, responsible for delivering exceptional service and support. This role involves handling inquiries, resolving issues, and maintaining customer satisfaction across various communication channels such as phone or chat.Qualifications:- Must have at least 1...
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Head of Customer Engagement and Retention
2 weeks ago
Ayala Alabang, National Capital Region, Philippines Private Advertiser Full time ₱1,500,000 - ₱2,500,000 per yearJob description:ABOUT THE POSITION:We are seeking an experienced and results-oriented Head of Customer Engagement and Retention to lead customer lifecycle and engagement strategies for a global digital entertainment platform. The ideal candidate will have a solid background in retention marketing, loyalty management, and customer analytics, with a proven...
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Senior Customer Service Member
2 weeks ago
Ortigas, Metro Manila, Philippines Satellite Office Full time ₱1,200,000 - ₱2,400,000 per yearSENIOR CUSTOMER SERVICE MEMBERWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN SENIOR CUSTOMER SERVICE MEMBER?Lead and manage daily operations...