Bartender
4 days ago
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Palau is a tiny island nation in the Pacific ocean with a population of 18,000. Located between the Philippines and Indonesia and considered one of the Seven Underwater Wonders of the World, Palau is as remarkable as it is remote, welcoming visitors to 500,000 square kilometers of protected marine territory, 340 emerald isles, and bucket-list dive, snorkel, surf and island adventures. Underwater caves and blue holes, ancient monoliths, dense jungle surrounds and 4,000 years of culture await. Four Seasons Explorer is 11-cabin a cruising resort and has been offering unrivalled experiences under water and on land in Palau since October 2023. Construction on a 50 villa resort on an island near the capital Koror is about to begin.The Four Seasons Explorer Palau is currently looking for Bartender who shares our passion for excellence and is enthusiastic about creating memorable guest experiences. The Bartender is part of a diverse and dynamic team that provides award-winning service to our valued guests. This position reports to the Port Manager.
A Palauan work permit will be provided.
About Us
The Four Seasons Explorer Palau prides itself on the commitment to the Golden Rule philosophy "Treat Others as you Wish to be Treated" and strives to provide the best possible experience for both our guests and employees. Due to the importance that we place on our employees' well-being, The Four Seasons has been listed in FORTUNE Magazine as one of the "100 Best Companies to Work For" rankings ever since 1998.
The Four Seasons Explorer Palau features 11 spacious rooms on the main deck, along with a lounge, restaurant, and suite on the upper deck, and a bridge and sundeck on the top deck. This luxurious floating resort offers an unforgettable opportunity to explore one of the world's most remarkable marine wonders. Journey between the UNESCO World Heritage Islands and stunning lagoons, home to the gentle jellyfish and vibrant mandarin fish.
Special Requirements
- Has 1 - 2 years of relevant experience in 5 star hotels/resorts
- Passed O-levels
- Possesses excellent English, math and psychometric abilities
- Possesses aptitude and upward mobility
- Possesses guest PR skills and personal flair
- Has undergone formal training in wine and food knowledge
Major Responsibilities
General
- Is directly responsible for the day to day key processes in his/her area of work
- Assists his/her supervisor in executing the day to day operational requirements
- Assumes training responsibilities when required; demonstrates a high degree of standards awareness; promotes teamwork and acts as role model
- Attends all scheduled training sessions
- Actively offers operational, employee and customer (internal and external) related feedback to management
- Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule
Departmental
- Ensures the work area is ready for service with pre- and post service checks completed; assists in preparation of mise-en-place
- Directs colleagues and takes responsibility for quality and sequence of service in his/her work area; takes orders for, serves (where applicable, prepares) food and beverages to guests as per hotel standards in a friendly, timely and efficient manner
- Is thoroughly familiar with wines and menu items and able to compose and recommend suitable menu progression and wine pairing; upsells sensitively
- Provides genuine hospitality and recognition, acts as host/hostess in the work area. Keeps abreast of events in the hotel and promotes services and products
- Engages in guests interaction in a sensitive and appropriate manner; anticipates guest needs and ascertains satisfaction; takes ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur
Specific Responsibilities and Tasks
General
- Adheres to the hotel's code of conduct and grooming & hygiene standards
- Is seen as working hands-on, assists colleagues in crunch times; Walks the talk
- Actively participates in briefings and meetings
- Maintains a clean and orderly work area and promotes a safe working environment
- Performs any additional duties as assigned
Departmental
- Handles service of large tables, VIPs and private events
- Describes food & beverage menu items with interesting and vivid descriptions in a concise, informative and appropriate manner
- Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented
- Accurately posts guest checks, processes payments and adheres to related control procedures in a vigilant manner
- Assists in supplies requisitions according to established procedures
What to expect from your workplace…You will:
- Be part of a culture built on mutual respect, a growing world of opportunities, and an environment that supports a personal drive for excellence.
- Be a member of a cohesive team
- Have the ability to demonstrate your unique personality and service style while fulfilling the brand standards of Four Seasons.
- Be part of a competitive pay and benefits plan.
- Enjoy a variety of diving, and snorkeling activities
