sales dispatch
3 days ago
Background:
- Fast home service chain (affordable / accessible segment); and household / home goods (import/export)
- Multibrand and omnichannel (has both brick and mortar locations)
- Job vacancy is for nightshift (10PM TO 7AM)
- Head office in Mandaluyong
Responsibilities:
- Attend to all inquiries / calls from social media (Facebook, Instagram, Email) and SMS
- Supervise day-to-day activities by developing effective procedures, appropriate task assignments and top-quality control processes.
- Manage influencer affiliate program by attending to all influencers
- Coordinate closely with sales team, dispatch, manpower staff and finance
- Attending to all dispatch requirements of admin, drivers and cleaners
- Assist in crosschecking job order and specific details in schedule
- Build new business relationships through loyalty and retention programs
- Spearhead preparation of business reports tracking month on month dispatch analysis reports and improvement reports
Requirements:
- Candidate must possess an NBI clearance.
- Have a good understanding of customer service
- Passion for operational work and eye for detail in data sheet is a must
- Proficiency in Microsoft Excel, Powerpoint, Word and familiarity with Google Sheets are musts
- Knowledgeable in using social media (Facebook and Instagram)
- Must be proficient in both Tagalog and English
Job Type: Full-time
Ability to commute/relocate:
- Mandaluyong: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
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