
shift manager
1 day ago
Job Objective: Primarily responsible for managing shift manager operations and achieving shift targets.
Qualifications:
- Bachelor's Degree in Hotel and Restaurant Management or Business Management-related courses
- Computer skills including some Microsoft software and register skills
- Primarily responsible for managing shift manager operations and achieving shift targets
- Accountable for managing specific P&L line items which may include but not limited to Cost of Sales, Labor Cost, and Operating expenses
- Engages with customers and role models service standards. Handles customer complaints in accordance to Yellow Cab customer complaint resolution and escalation procedures
- Executes store operational efficiencies by effectively managing Food production, Food Safety, Equipment and Maintenance, and Safety and Security systems
- Communicates shift targets to team members, motivates and guide as needed
Key Result Areas:
- Cost Management
- Managing Service Standards and Marketing Programs Execution During the Shift
- Restaurant Systems Execution through Effective Shift Management
- Staffing and Scheduling
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