Underwriting Specialist

Job description:

Your Function:

• Review personal loan applications with precision in a high-volume environment
• Review and verify applicants' information such as personal ID & third-party alternative data, determine credit worthiness of applicants.
• Interact with the customers over the phone to verify identity and/or employment information, and identify potential fraudulent activities
• Timely engagement with customers who need assistance or to re-submit information
• Support auto-underwriting system by identifying, classifying, labelling and evaluation of each application cases
• Provide meaningful and constructive feedback to the team lead and underwriting manager

Qualifications:

• Fresh graduates with any 4-year course (experience in consumer lending industry is preferred)
• Willingness to work a flexible schedule
• Ability to handle customer complaints
• Ability to manage and work under pressure.

Skills & Expertise:

• Strong written and verbal communication skills, proficient in English;
• Experience in anti-fraud activity (fake ID, multiple borrowing and etc)
• Proficient in use of Microsoft Office, such as Excel, Word, and etc;
• Demonstrated the ability to work in a team-oriented environment;
• Demonstrated ability to provide good customer service.

Job Type: Full-time

Benefits:

• Health insurance
• Life insurance
• Paid training

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Benefits:

• Paid training

Work Location: In person