Business Center Agent

JOB TYPEFull-TimePOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.We are looking for Call Center Agents in the area to join our rapidly growing...

JOB TYPEFull-TimePOSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are looking for call center agents to support...

POSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are looking for call center agents to support inbound and...

POSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.We are looking for Call Center Agents in the area to join our rapidly growing team. You will be...

POSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.We are looking for contact center agents to support inbound and outbound customer service and sales...

JOB TYPEFull-TimeAPPLICATION DETAILSNo Resume Required, Entry-LevelPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.We are looking for contact...

JOB TYPEFull-TimePAY TYPESHourlyPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.We are looking for inbound Call Center Agents to join our growing...

POSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a skilled communicator with a passion for resolving financial challenges and helping...

JOB TYPEFull-TimePOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a skilled communicator with a passion for resolving financial challenges...

Key ResponsibilitiesLead quality assurance initiatives by monitoring inbound and outbound calls to ensure adherence to scripts, protocols, and organizational standards.Utilize advanced Call Listening software tools (e.g., Patient Prism, Peer Logic) to assess call quality and generate actionable insights.Identify suboptimal call performance and collaborate...