Service Delivery Manager

YOUR ROLEThe IT Service Delivery Manager is responsible for ensuring that IT services are delivered to the business effectively, reliably, and in line with agreed service levels. This role acts as the primary point of accountability for service performance, coordinating across infrastructure, applications, vendors, and support teams to maintain high...

Your RoleAt OpsWerks, we believe service delivery is more than just metrics and uptime—it's about people, purpose, and progress.As aService Delivery Team Manager, your job is to grow the leaders who grow our teams. You'll work closely with a group of Service Delivery Team Leads and their SRE teams, helping them succeed in delivering high-impact support to...

Position Overview:The Senior Manager of Service Delivery will lead operational performance for AT&T programs focused on sales effectiveness, customer experience, compliance, and client metrics delivery. This role requires a highly analytical, detail-oriented leader who can convert data into actionable strategies that drive measurable improvements.The Senior...

Job Description:Client Relationship Management: Building and maintaining strong relationships with clients, acting as the primary contact for service-related inquiries and concerns.   Service Level Agreement (SLA) Management: Monitoring adherence to SLAs, identifying potential issues, and taking corrective actions to ensure timely and quality service...

Job Description:Client Relationship Management: Building and maintaining strong relationships with clients, acting as the primary contact for service-related inquiries and concerns.   Service Level Agreement (SLA) Management: Monitoring adherence to SLAs, identifying potential issues, and taking corrective actions to ensure timely and quality service...

ResponsibilitiesInitial Service Design and Implementation (Establishment Phase):Function Design & Strategy Development: Develop and implement the service delivery function, identifying gaps, establishing strategic plans, and aligning service structures with customer objectives.Stakeholder Engagement: Act as the primary liaison with internal and external...

I. PURPOSEAccomplish all assigned tasks by the management in a timely and effective manner as deemed necessary for the betterment of the organization as a whole.II. DUTIES AND RESPONSIBILITIESAccomplish all assigned tasks by the management in a timely and effective manner as deemed necessar for the betterment of the organization.Ensure Operations technology...

BlankSpace Industrial provides industrial machinery solutions, including equipment sales, installation, preventive maintenance, repairs, and after-sales technical support. We are committed to delivering reliable service and ensuring optimal machine performance for our clients.We are seeking a Service Delivery Manager (Industrial Machinery) who will lead the...

I. PURPOSEExecute all tasks assigned by management in a timely and effective manner, contributing to the overall improvement and success of the organization.II. DUTIES AND RESPONSIBILITIESGeneral ResponsibilitiesComplete all management-assigned tasks promptly and effectively, supporting organizational goals.Ensure that Operations technology tools and...

Job SummaryIdentifies the client's needs and oversee the delivery of the services within the context of the business relative to the agreed Service Level Agreement (SLA). The main focus is to establish processes to provide consistently high levels of customer service in a cost-effective manner.Act as a temporary lead in the absence of Team Lead and...